Now constructing on the knowledge of the basis seminar you get opportunity(occasion) to develop own persuasiveness and argumentation ability.
They(You) learn to form their(her) communication behavior more consciously and with it more successfully and to extend their(her) communicative possibilities in dealing with others. Conversations and negotiations can be led so constructive and more effectively.
Contents:
- Psychological bases of the communication
- Check and strengthening own abilities to communicate
- Small talk - the art of the small talk
- Arguments in discussions
- Analysis of occurrences and disturbances in the communication
- Practice of difficult talk situations
- Strategies in the conflict talk